Introduction
This Privacy Policy ("Policy") explains how Chanzoo, operated by InProdicon International AB ("InProdicon"), collects, uses, stores, and protects your personal data ("Data") when you use the Chanzoo service ("Digital Service"). InProdicon is committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other applicable data protection laws.
Legal Bases (GDPR/UK GDPR)
- Contract: To provide and administer the Digital Service, including account creation, authentication, billing, and customer support.
- Legitimate Interests: Security, fraud prevention, service analytics in aggregate, and product improvement (where appropriate and not overridden by your interests or rights).
- Consent: Placement and reading of non‑essential cookies; analytics and advertising technologies (e.g., Google Analytics 4, Google Ads conversion tags, and Meta Pixel) in the EEA/UK and where required by law.
- Legal Obligation: Compliance with applicable laws and regulatory requests.
Data We Collect
Personal Data: When you register for or use the Digital Service, we collect personal information that you voluntarily provide, such as your username, email address, and other necessary details for account creation and service provision.
Payment Data: When purchasing a subscription, payment details are processed by our payment processor (Stripe). We do not store full card numbers.
Technical Data: We collect the minimum technical data necessary to provide the service, such as IP address (for security/fraud prevention), device/browser information, and log data.
Analytics & Usage Data: When you visit chanzoo.com, we collect aggregated usage information via Google Analytics 4, Google Ads conversion tracking, and Meta Pixel, including pages viewed, events (e.g., clicks, sign‑ups, successful purchases), session timestamps, approximate location (derived from IP), and device/browser metadata.
How We Use Your Data
- To provide you with access to the Digital Service and ensure its functionality.
- To manage your account and provide customer support.
- To send service‑related notifications and updates (e.g., security alerts, account changes).
- To send marketing communications, only if you have explicitly opted to receive them.
- To comply with legal obligations, regulatory requirements, and for security purposes.
- To protect against fraud and abuse of the service.
- To understand how visitors use our website and improve user experience through aggregated analytics data.
- To measure the effectiveness of marketing campaigns and optimise advertising on platforms such as Google and Meta.
- To track conversions (e.g., successful sign‑ups) to understand which channels drive acquisition.
Data Transfers
Your data may be transferred and stored on servers located in different countries, including outside your country of residence (e.g., the United States). Where required, we use appropriate safeguards for international transfers, such as Standard Contractual Clauses or other lawful mechanisms.
Data Security
We prioritise the security of your personal data and implement technical and organisational measures to protect it against unauthorised access, alteration, or destruction.
Data Retention
We retain your data only for as long as you maintain an active account with us or as necessary to comply with legal obligations. When you delete your account, we will delete or anonymise your personal data, except where retention is required by law.
Your Rights
- Access: Request access to your data.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal requirements.
- Portability: Request a copy of your data in a machine‑readable format.
- Opt‑Out: Opt out of marketing communications at any time.
- Withdraw Consent: Where processing is based on consent (e.g., analytics/ads cookies), you may withdraw it at any time via the cookie banner or your browser settings.
To exercise these rights, contact legal@inprodicon.com.
California Consumer Privacy Act (CCPA/CPRA)
- Right to Know: Request information about the personal data we have collected about you.
- Right to Delete: Request deletion of your personal data, subject to exceptions.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Opt‑Out of Sale/Sharing: We do not sell personal information for money. We may share identifiers and internet activity with advertising partners (Google/Meta) for cross‑context behavioural advertising. You can opt out by managing cookie settings, using browser signals such as Global Privacy Control (GPC), or emailing us at legal@inprodicon.com.
- Right to Non‑Discrimination: We will not discriminate against you for exercising your privacy rights.
Children’s Privacy
Chanzoo is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information.
Third‑Party Services
Stripe Billing
We use Stripe to process payments and subscriptions. When you provide payment details, they are handled securely by Stripe. Stripe may collect and store payment information as described in its privacy policy.
Affiliate Referrals
If you sign up through an affiliate referral link, we may share your email address with the affiliate solely to track the referral and assign commissions. Affiliates are contractually prohibited from using this information for any other purpose.
Sign‑Up with Apple / Google / Facebook
If you choose to sign up for Chanzoo using your Apple, Google, or Facebook account, we collect only the basic profile information necessary for account creation (name and email address). You can manage your privacy settings and revoke access via your third‑party account settings.
Google Analytics 4
Used to understand how visitors interact with chanzoo.com. GA4 collects information such as pages visited, events performed, device/browser data, and approximate location. Google may process this data on servers located in the United States. You may control GA4 via our cookie banner or browser settings.
Google Ads & Conversion Tracking
Used to measure the effectiveness of our Google advertising and to understand whether ad interactions lead to sign‑ups or other defined actions. When you click one of our ads, a cookie or similar identifier may record a subsequent conversion on our site.
Meta Pixel
Used to measure ad performance on Facebook and Instagram and to reach audiences likely to be interested in Chanzoo. If you are logged in to a Meta service, Meta may associate your site interactions with your account in line with its policies. You can manage preferences in your Facebook/Instagram ad settings.
Changes to the Privacy Policy
InProdicon may modify this Privacy Policy from time to time. Material changes will be notified through the Digital Service or via email.
Contact Information
If you have questions about this Privacy Policy or our data practices, contact legal@inprodicon.com.